Keeping You Safe –
As Broadband Service Providers, we at Highlands Cable believe that the safety of our customers and staff is of the utmost importance. In choosing to act on behalf of the safety of our customers and community, we will not be making any service calls into the home until further notice. As we all participate in coming together as a community we sincerely appreciate your patience and understanding during this difficult time. We ask that you refrain from stopping by our local office unless asked to do so. Our staff is available by phone if you have any questions or concerns regarding your service.
24HR Support – #1-800-810-9846
Local Office – #828-526-4248
Network Reliability –
As a customer you know how reliable our network is. We have stayed up during week long power outages due to Hurricanes where customers with generators never lost their services. Our Engineers have designed our network capacity to handle high usage spikes and shifts in usage patterns, and we continuously test, monitor and maintain our systems and network to ensure they are ready to support our customers needs.